This smarter approach helps your customer seamlessly move from navigating your site to calling customer service. Without changing devices and having to dial a phone number. In a way that easily allows you to draw your customers’ attention to a special offer or a customer satisfaction survey. And that helps you gather a lot more insight into customer experience because of your web statistics.
Talk is a click-to-call button that you can easily publish on your website/online store, in your app or newsletter. Customers simply click the button and set up live voice calls with customer service. Without actively dialing a phone number. It works on any device that’s connected to the internet. Calls are delivered to your agents in the same way as regular telephone calls. No difference whatsoever.