When entering new countries or launching new brands, you need customer service telephone numbers so your customers can call you. Either geographical, toll-free, UIFN, or national. And these service numbers need to be compliant with local regulations.
Routing
Be optimally accessible worldwide on numbers that comply with local legislation. With practical solutions for handling incoming calls, even during peak times. Which you can easily manage yourself 24/7 through real-time insight and overview.
Media interactive
Use telephone and text messaging on live TV and radio for mass voting, enter to win, and charity donations. Our multi-channel interaction platform easily processes millions of interactions during a live broadcast, so you can be sure of reliable results.
Business telephony
Want to get a better grip on your business telephony? Tools like SIP trunks, MS Teams and UCaaS help you do just that, as well as save costs and improve accessibility.
Overload Solutions
It can happen to the best of us, your customer contact center is overloaded with calls. Way more than anticipated. However well you plan for expected peaks, you can still get caught out by the numbers of calling customers. And even more so when a peak wasn’t foreseen. What can you do about it?
WhatsApp and SMS
Do you want to easily maintain contact and quickly inform your customers about something? WhatsApp and text messaging (SMS) are messaging channels that work quickly and efficiently.
Custom telephony
Custom telephony offers solutions tailored to organizations, such as automatically converting emails to SMS or voice, and utilizes CPaaS for rapid implementation without backend infrastructure.