You also want to be easily reachable in the office. You need to be able to make internal and external calls effortlessly, even with colleagues who are off-site. And you want high-quality connections and a reliable network. Nowadays, you no longer need an on-site telephony system for this. You can easily manage it online, for example, with a hosted or cloud PBX system.
Office telephony
Do you want to be more reachable both internally and externally, forward calls more easily, and save costs? With the right solutions, you gain more control over your office telephony.
Advanced functionalities
These systems can do more than traditional landline phones. They include functionalities such as:
- Number plans, call groups, welcome messages, IVRs, and queues
- Handling telephone peak loads
- Video calling
- A mobile app, ensuring employees are reachable both in the office and on the go
Easy to integrate
Integration is possible in various areas, such as with your CRM system—think of software like Salesforce, Freshdesk, Zendesk, or Hubspot. This way, you can instantly see who is calling or has called.
Does your company use MS Office, MS Teams, or Azure? These integrations are also possible. You can even choose to use MS Teams for both internal and external telephony. This eliminates the need for external tools, allowing you to work more efficiently and make calls at a lower cost.
Cost savings
Last but not least, one of the biggest advantages: saving costs. For the aforementioned solutions, you usually don’t pay per user per month but simply a fixed annual fee. Of course, this is separate from your call costs, but those also decrease when you make calls over the internet (VoIP) and combine this with a SIP trunk. This way, colleagues no longer need to call via the mobile network but can easily do so through the app. This allows you to benefit from optimal flexibility and savings.
Feel free to ask about the possibilities and discover what best fits the needs and wishes of your company.
