Do you want to save costs on your monthly phone bills? Set up more stable voice connections? Or easily scale your international reach? That and more is possible with SIP trunks.
Routing
Be optimally accessible worldwide on numbers that comply with local legislation. With practical solutions for handling incoming calls, even during peak times. Which you can easily manage yourself 24/7 through real-time insight and overview.
Custom telephony & CPaaS
Custom Telephony offers solutions that are specifically tailored to organizations, such as automatically converting emails into SMS or voice messages, and leverages CPaaS for rapid deployment without the need for backend infrastructure.
My Sound of Data portal
24/7 insight into all data surrounding your customer contact interactions, that’s what you get with the My SoD Portal. It provides all the data you need to make your interactions as customer-friendly and efficient as possible.
Servicenumbers
If you’re entering new countries or launching new brands, you’ll need phone numbers that customers can call you on. These could be geographic numbers, 0800 numbers, UIFN (Universal International Freephone Numbers), or business numbers. Additionally, these service numbers must comply with local laws and regulations.
Overload Solutions
It can happen to the best of us, your customer contact center is overloaded with calls. Way more than anticipated. However well you plan for expected peaks, you can still get caught out by the numbers of calling customers. And even more so when a peak wasn’t foreseen. What can you do about it?