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Sound of Data and Freshworks create synergy through partnership

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Build loyalty through proactive customer experience

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Customer story – Easy Nuts

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Customer service data is the key to personalized marketing

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Talk boosts (inbound) telemarketing

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Successful inspiration session

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Conversational AI- must-have or a nice-to-have?

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Work from anywhere: the future of customer service

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Migrating your contact center to the cloud; what to keep an eye on?

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Improve your NPS with this 4-step customer first approach

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