Erzsi de Letter, Author at Sound of Data

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sip trunks what are they

What are SIP trunks and why do you need them?

How can your business benefit from bring your own carrier - byoc s

How can your business benefit from Bring Your Own Carrier (BYOC)?

Take the international accessibility of your customer service to the next level

Checklist international customer service accessibility

Customer service trends and developments at marketplaces

Customer service trends and developments at Marketplaces

How to shorten customer service wait times with text messaging

make sure you're ready for seasonal call overloads h

Make sure you’re ready for seasonal call spikes

The comfort of a human voice

Keep the human touch in your customer care

customer service projects back on track

Customer service projects back on track

PTI planning suite

Customer Story – PTI

Customer stories

Menno Leenart Sound of Data

Sound of Data expands sales team with Menno Leenart