Sound of Data is proud to serve world leading brands who value customer care excellence.
"At Ticketmaster we regularly experience incoming call overloads when popular concerts go on sale. With Sound of Data’s Overload Solutions, we can plan and handle these peak calls ourselves even when there are 3,000 eager customers calling at the same time. There’s no other supplier who can offer such a reliable service so easily for us."
Reinout Al, Manager Contact Center, Ticketmaster
"Sound of Data fully takes care of us when it comes to (international) Contact Numbers and Routing Management. Thanks to their services, we continuously grow worldwide. As a result, our Customer Service is now available 24/7 for customers from all over the world."
Rutger Bockholts, Functional Application Manager CRM & Telecom, vidaXL